FAQ

You’ll find most questions answered within the website, but here’s a few of the more popular questions we get asked. But if there’s anything we haven’t covered please feel free to send us an email or call our friendly staff.

 

How do I complete the booking enquiry form?

Open the link below, and submit online.

Booking Enquiries

 

What is Kryal Castle’s Special Needs Program?

The Camp caters for a range of groups with special needs. All accommodation is wheelchair accessible.  The Camp has special needs bathrooms (wheelchair accessible bathroom and toilet, open shower recess with seat). The Camp also caters for special dietary requirements.

 

Do I book my own itinerary?

The Program staff can make all your bookings for your program. Groups can select a list of activities based on curriculum and budget. After forwarding the list to programming staff, your program will be booked and an itinerary will be forwarded to you.

 

Where is Kryal Castle?

Kryal Castle is located on the Western Hwy, ten minutes from the Ballarat Township (If approaching from Melbourne). We recommend dedicating one hour from Melbourne CBD to arrive at Kryal Castle, and check google maps for exact timing.

Tell me about your new Accommodation.

Our Barracks house up to 54 students and four teachers. Students are provided with bunk beds in our barracks which sleep up to 12 per room. Students have access to communal bathrooms. Teachers have Individual rooms in the commander’s quarters with double beds, Smart TV’s, basic tea and coffee facilities and ensuite bathrooms.

 

How many people can your accommodation sleep?

The Barracks can accommodate up to 54 in bunk style accommodation.  Unpowered camp sites a minimum of 80 and a maximum of 600. For those looking for more a little more comfort we also have 17 suites (4-star standard) available these range from King, Queen, Family and Twin share.

 

I have a particularly large/ small group…

Please do not hesitate to contact us if you have a smaller or larger group to discuss your options. We are always willing to find a solution!

 

Student to Teacher Ratio?

One Facilitator is provided per 30 students. For an overnight program, teacher supervision for a residential premise must be 1:10. For day visits, teacher to student ratio is 1:10 for primary students, and 1:15 for secondary students. http://www.education.vic.gov.au/school/principals/spag/safety/Pages/staffing.aspx

 

Is this program Mapped to the Victorian F-10 Curriculum?

We’ve included the mapping on pages 18-21, to help you in the classroom before and after your visit. We can also provide you with our pre-visit Teacher’s Notes upon booking, which have some fantastic ideas and activities designed to complement our program!

 

Do you have a café, or food options?

We do have catering options available upon request. If you would like further information on the Over Night Stay Menu, please contact education@kryalcastle.com.au.

 

Safety Info/ Risk Assessment?

You can request this info by contacting education@kryalcastle.com.au.

 

Wet weather options?

Activities are run in and out of doors. Just as medieval life continued despite the rain, heat or snow, so do we. If weather is truly impossible to work with, our facilitators will adjust locations where possible, and discuss alternatives with you on the day. However, we advise you to come prepared for all eventualities. Bring raincoats if rain is expected, and sun-screen and hats for the heat. We also recommend bringing a water bottle.

 

What are the options for Public Transport?

There is no scheduled public transport to Kryal Castle, however there is a train from Southern Cross Station to Ballarat Station. Local buses offer a specialist service between Ballarat Station and the castle, but this is only by prior arrangement: please contact Gold Buses: (03) 5335 5005 www.goldbus.com.au

 

Parking our buses?

There is ample parking for buses out the front of the castle. If you are looking for a more permanent car space for your bus or car when staying overnight, we advise you to discuss options upon booking.     

 

We have a student with special needs.

Please let the education manager know of any special requirements – especially if wheelchair access is required, or students are hearing/sight impaired. We can adapt programs to suit most needs.ESL students love Kryal Castle. Given the emphasis on colour, movement and theatre, language barriers are minimal. Please let us know of ESL needs.

 

So, do you have any shops?

We can arrange for our Lolly shop, and/ or our souvenir shop to be open for and allocate time in your program for shopping and free time to explore the castle.

 

I have more questions!

Don’t worry, we’re here to help! please contact our education manager via email education@kryalcastle.com.au, or (03) 5334 8500if you have any further questions or concerns.